Flowers by Moonstones - Fareham Florist in Fareham, England Closed now

Reviews about Flowers by Moonstones - Fareham Florist

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  2017-11-11, by Jublia Wesolowska
  I order flowers on an almost monthly basis, sending them to family and friends within the Fareham area. Having used a shop I believed to be independant in the Fareham area before (only to find out they were part of a chain - their website never alluded to this fact so I was bitterly disappointed upon learning the truth) I chose to ignore Moonstones (who claim to be, and I have since found out are in fact, independent) as I usually believe in “once bitten, twice shy”; what a fool I was for doing such a thing. In fact, I wish I’d used them sooner. Not only could I have saved myself some money (they really do offer wonderful value-for-money) I found a shop who showed me immense professionalism whilst taking my order and sorting out the quite specific requirements I had (with a kindness and humanity at the same time). I am so happy to have found a shop, who are able to provide me with the service and quality I require. I’ve previously used shops from within Fareham, as well as Gosport, Portsmouth and a couple of the villages in/and around the area who all deliver to Fareham; not one of them have I gone back to. I’ve used Interflora (with their brand name you expect quality, right? - I got tat) eFlorist (whoever they may be). I’ve tried Marks and Spencer, John Lewis and many other department stores, card and gift stores, call centres who take floral orders and I believed to be florists but after speaking to the lady in Moonstones (I forget her name, so sorry) she informed me most online companies are nothing more than order gatherers and have nothing to do with the floristry trade at all, and I have been let down one-way-or-another by all of them - an interflora shop in the area didn’t even bother to deliver at all. I also asked the lady I spoke to if she would email me a receipt - this was done within the hour. A most unexpected, yet pleasant surprise, was when I received an additional email on the day of delivery, to not only let me know the flowers had arrived, there were also several photographs attached to the email of the flowers sent - one of the whole bouquet and 4 others showing close-up images of the blooms; it was lovely to be able to see the quality that was received. Thank you, Moonstones. You shall most definitely be hearing from me again. In fact I always vowed never to have a google account, yet signed up for one this very morning so that I was able to leave you a review.